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mmk338 Privacy Policy

This policy clearly explains how mmk338 collects, uses and protects your personal information.

Last updated: 30 October 2026

This Privacy Policy ("Policy") describes the commitments and practices of the mmk338 platform ("we", "platform") regarding the personal information of players ("you") who use our services. Please read and understand this Policy before continuing to use the platform. By accessing our website or creating an account, you are considered to have accepted this Policy.

mmk338 takes the protection of Myanmar players' personal information seriously. Personal data is handled with respect in every operation, and we never use players' data beyond the purposes we have set out.

1

Types of Personal Information We Collect

We collect the following personal information when it is needed to provide our services—

1.1 Data You Provide Directly

  • Name, date of birth (to verify age 21+) and contact details provided when registering an account
  • Payment details provided during deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
  • Messages sent when contacting customer support
  • Any data entered in your player profile

1.2 Data Collected Automatically

  • IP address, browser type, device model
  • Pages visited and activity logs (log data)
  • Session duration and click patterns (to improve UX)
  • Cookies and similar tracking technologies

1.3 Data Received from Third Parties

We may receive data from our trusted partner services for payment verification and anti-fraud checks.

2

How We Use Personal Information

The data we collect is used only for the following purposes—

  • Account creation, registration, and authentication
  • Processing deposits, withdrawals, and bonus transactions
  • Providing 24/7 Live Chat and email support
  • Preventing illegal activity, fraud, and money laundering
  • Maintaining platform security and compliance standards
  • Analyzing play patterns to improve service quality
  • Sending important notices about policy changes or service updates
  • Sending promotions and new service announcements, if you agree

We do not use your data beyond the purposes stated in this policy. We may share data with third-party agents to provide operational services (payment processing, technical support), but they must handle data only as we instruct and are not permitted to use it for their own purposes.

3

Cookies and Tracking Technology

3.1 What are Cookies

Cookies are small text files stored in your browser. They allow the platform to remember how you use it and provide a smoother experience.

3.2 Types of Cookies Used

  • Essential Cookies: Session memory, security tokens — the platform cannot function without these cookies
  • Functional Cookies: Remembering language preferences and display settings
  • Analytics Cookies: Understanding which areas of the platform need improvement

You can block cookies in your browser settings, but please note that some platform features may be affected as a result.

4

Data Protection and Security

mmk338 has technical and administrative safeguards in place to protect your personal information—

  • All data transmissions are protected with SSL (TLS) encryption
  • Stored data is encrypted and access is restricted
  • Payment information is handled in line with PCI-DSS guidelines
  • Staff with access to personal information are under supervision and have signed confidentiality agreements
  • The platform undergoes regular security audits
  • If a personal data breach occurs, affected players will be notified as quickly as possible

However, please understand that no transmission over the internet can be guaranteed 100% secure. We continue to improve our protection measures to the best of our ability.

5

Data Retention Period

We retain your personal information for as long as needed to provide our service, or as required to meet legal obligations—

  • Active accounts — retained for as long as the account remains open
  • Financial transaction records — retained in accordance with financial compliance requirements
  • Security logs — retained for an appropriate period for audit and fraud prevention purposes
  • After account closure — some data may be retained as required by law

When data is no longer needed, personal information is securely deleted or anonymized.

6

Third Parties and Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share it on a limited basis only where strictly necessary to provide the service, in the following cases—

  • Payment processing providers: KBZPay, Wave Money, AYA Pay, CB Pay, and banks — for payment processing only
  • Technology service providers: Server operations, data storage, and security services
  • Legal requirements: Disclosure required by court order or government inquiry
  • Business threat prevention: Organizations investigating illegal activity or fraud

Our partner service providers have signed data protection and confidentiality agreements and are only those who can meet our standards.

7

Player Rights

Every player using our platform has the following rights—

  • Right of Access: You may request a copy of the personal data we hold about you
  • Right to Rectification: You may request that we correct any inaccurate personal data
  • Right to Erasure: You may request that we delete your data, where there is no legal requirement preventing us from doing so
  • Right to Restriction: You may request that we restrict how we process your data
  • Right to Data Portability: You may request that we transfer your data from one place to another
  • Right to Object: You may opt out of receiving bonus and promotional communications

To exercise any of these rights, contact us at [email protected] or via the 24/7 Live Chat on the platform.

8

Protection of Minors

The mmk338 platform is intended for users aged 21+ only. We do not intend to collect personal data from anyone under the age of 21. If we become aware that we hold data belonging to a person under 21, we will immediately delete that data and close the account.

9

Communications and Service Notifications

For as long as your account is active, we will send you service-related notifications (payment confirmations, policy updates, security alerts). These cannot be opted out of, as they are an essential part of the service.

Promotional communications are only sent with your prior consent. You can opt out at any time through your platform settings or by contacting [email protected].

10

International Data Transfers

To provide our services, your data may be stored on servers located outside Myanmar. When such transfers occur, the level of data protection will not be reduced, and the protections set out in this policy will continue to apply.

11

Policy Updates

mmk338 reserves the right to update this policy at any time. You can check when the policy was last changed by referring to the "Last Updated" date. For significant changes, players will be notified in a prominent location or contacted directly. Continued use of the platform after an update is posted will be taken as acceptance of the revised policy.

12

Contact Us

If you have any questions or requests regarding this privacy policy, you can reach us through the following channels—

  • Email: [email protected]
  • 24/7 Live Chat — available on the platform anytime for an immediate response

All communications are handled in Myanmar Standard Time (MMT, UTC+6:30), and we aim to respond to your request promptly and accurately.

Questions about Data Privacy

mmk338 uses SSL (TLS) encryption to protect every data transmission. Payment details are stored with bank-grade encryption and can only be accessed by staff with supervised clearance. We run regular security audits to keep the platform's defences strong.

We do not sell or rent your data. We share it only when strictly necessary to deliver our services (payment processing, technical support), and only with partners who have signed a data protection agreement.

You can update some details yourself through your profile on the platform. For other changes, contact us at [email protected] or reach our team via 24/7 Live Chat. Requests are handled promptly.

Blocking essential cookies will prevent login, payment transactions and games from working properly. Blocking analytics cookies has minimal impact on platform functionality. You can manage cookies through your browser settings.

After account closure, certain data such as financial records will be retained for the period required by law. Once that period ends, the data is securely deleted. To request data deletion, contact [email protected] and we will handle it properly within legal requirements.

You can turn off promotional communications yourself under Notification Settings on the platform. You can also contact [email protected] to request removal. Service-related notifications will continue to be sent.